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Shipping & Delivery
NEW! Free pick up in store
Visit us in-store to collect your online purchase at our Boutique in The Rocks, Sydney.
How it works:
Pick up in store is available during normal store trading hours: 11 am to 5 pm, 7 days a week.
Please bring your confirmation email and your ID when you come to collect your order.
Cosette, Shop 2 / 140 George Street, Sydney, NSW 2000
Taxes and Duties (for International Orders)
Taxes and duties are calculated according to your shipping destination and included in the delivery costs shown on your order information page.
We ship to most locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the shipping costs.
Returns Policy
COSETTE offers returns within 7 days after receiving your order.
We have 3 rules of returns, item(s) must be returned:
Within 7 days of receiving your order;
Unworn and unused with the original tags still attached;
In the original packaging which must be in the original condition. This includes branded dust bags and shoe boxes.
Returns that do not meet our policy will be sent back to you.
If you have placed an incorrect order or wish to cancel an order, see the full return policy & procedure here
Final Sale
FINAL SALE applies to items that have been marked down to clear. Items that are marked FINAL SALE are not eligible for return or exchanges, unless in the event of them being faulty or if you have received an incorrect item. If you need advice on products marked FINAL SALE, contact us prior to purchasing to avoid disappointment.
A message will appear in your shopping bag for items that have been marked as FINAL SALE, and by purchasing such an item you agree that the item cannot be returned.