Best Price Guarantee
Authenticity Guaranteed
Local & Intl. Delivery
Best Price Guarantee
Authenticity Guaranteed
Local & Intl. Delivery

Authenticity Guaranteed Policy

At Cosette, we have an authenticity guaranteed policy. While we are well aware our products are purchased from trusted suppliers in Europe and there should never be any question regarding authenticity. Therefore, we have decided to become an Entrupy customer to offer for EVERY PURCHASE made on cosette.com.au (online or in-store), an authenticity certificate corresponding to each individual bag purchased, in order to eliminate any concern you may have by purchasing through us.

We are glad to confirm that from the 1st of August 2020, all qualifying and eligible products* sold, are verified by the Entrupy system. No batch authentication will be performed as Cosette will only be using the 1:1 authentication method. Cosette is not a novice with the Entrupy technology. In fact, we were an Entrupy verified business up until recently as we were proceeding with batch authentications. During this time, we used to verify a sample of identical products from our suppliers and thus Entrupy did not previously certify separately each and every one of Cosette’s products. By doing so, we would send the same Entrupy Certificate ID to multiple customers for products that were not the specific item certified by Entrupy.

Because we understand having your own certificate is a great support along with your purchase, we are no longer authenticating in batches, but rather the entirety of our stock will now independently and individually undergo the full Entrupy authentication process to avoid any confusion. 

You can now find Cosette as a verified Entrupy business user at https://www.entrupy.com/verifiedbusinesses/.

In addition, we understand that some items may not be recognized by Entrupy for any reason: some products are too new and Entrupy has not collected enough data to settle on the product, or other brands may not be supported by Entrupy. In that case, we would make sure to use an alternative trusted third-party authenticator.

From the 1st of August 2020 on, each product purchased from Cosette will now be individually authenticated and the buyer will receive a unique hard copy of the Entrupy Certificate. A certificate ID number and Certificate Link will also be provided to the customer with an electronic invoice following order completion. Each invoice generated for those products will thus correspond to a unique Entrupy Certificate ID number and Certificate link.

*Excluding non-eligible brands Celine, Givenchy, Off-White and See by Chloé. 3rd Party authenticity certificates available upon request. 

Updated December 2020.

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